Syntegon Technology Services

bosch packaging technology

Job Information

Syntegon Technology Services Inc. Senior Director Pharma Liquid, Inspection & Medtech Assembly - Expert Service Center (m/f/d) in Crailsheim, Germany

We are ready to try something new. Are you?We at Syntegon Technology are already developing sustainable overall solutions for the pharmaceutical and food industries. As an independent company, which emerged from the Bosch Group, 6000 experienced employees in over 15 countries are working to further expand our leading position as a supplier of process and packaging technology. Use your passion and commitment to contribute to a better quality of life around the world and to actively shape our future.Take the first step ! Apply now

As Senior Director of our Expert Service Center (ESC) you will be responsible for the management of the technical second and third level support of the technology cluster Pharma Liquid, Inspection & Medtech Assembly in the Business Unit Service consisting of several local teams. Share your fascination for innovative and sustainable technologies with your team and take on responsibility together with us. In detail, you will take care of the following tasks:

  • You are responsible for the cost and technology roadmap of the ESC technology cluster Pharma Liquid, Inspection & Medtech Assembly as well as for the innovation and adaptation of new technologies and processes at our customers.

  • Within the individual technology cluster, you will define synergies in order to strengthen cooperation as well as increase productivity and you will be responsible for aligning the ESC-wide processes together with the management team.

  • You provide the customer service centers (sales) as well as the service supply chain, digital solutions and product management departments with your commercial and technical expertise in order to offer our customers the best possible solutions.

  • Tailored to customer needs, you and your teams develop a competitive technology roadmap together with our strategy and product management as well as digital solutions.

  • Within the given cost budget, you will be responsible for the further development and implementation of our new organization and your employees.

  • You will lead and develop several teams of talented professionals in the fields of technical sales support, engineering, modernization, project management, training and consulting. In doing so, you promote cooperation and the exchange of knowledge between the individual areas and locations.

  • The responsibility for developing and delivering trainings for customer training courses and internal qualifications round off your job profile.

  • You have a degree in engineering with additional business administration studies

  • You have several years of management experience (at least 5 years) in the field of service or a similar role, preferably in the process and packaging industry

  • You are characterized by well-founded technical knowledge in special machine construction as well as business knowledge

  • You are a master of customer focus and problem solving

  • You have in-depth knowledge of project management and act with a high degree of persuasiveness, sensitivity and communication skills

  • You communicate fluently in English (spoken / written)

  • Occasional willingness for worldwide travels

Your benefits:

  • This position can be filled in any plant of the associated technology cluster

  • Benefit from a medium-sized company that operates globally

  • We live the passion for our products

Do you have any questions about the application process?Tobias Weymans (HR department)

Do you have technical questions about the job?Silke Widerspick (Manager)

Syntegon is a global employer for whom diversity in the company is an important concern. We expressly welcome an environment in which all employees are equal regardless of gender, age, origin, religion, disabilities, sexual orientation and gender identity. If only the masculine form is used in this job advertisement, this serves for better readability and refers to people of any gender.